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Case Studies

How Ready is changing the dining experience across North American venues

“Ready has helped us customize and improve our service and customers have embraced the contactless experience.”

— Patrick La Cava, EVP Operations, Tomatina

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SPORTS BAR

Tom’s Watch Bar hits grand slam with Ready Order & Pay

Tom’s Watch Bars process incredible transaction volume, especially around major sporting events that Ready helps make possible: 100% Server Time on Station, Guest BYOD solves peak volume, 100’s of transactions process in minutes.


resort

Ready helps Kalahari Resorts Boost Room Service Revenue and WOW their Guests

Since implementing Ready, Kalahari has experienced 20% increase in their Pennsylvania Room Service Revenue, 100% order accuracy and 100% order completion.


Food service & Entertainment

Elior North America’s Constellation Culinary Group Leads with Guest Experiences at the Ziff Opera House using Ready to Pay

Elior's Constellation Group went 100% Ready Order & Pay for their Cabaret nights at the Ziff Opera House and found that guests loved the experience.


full service restaurant chain

Earls Fully Commits to Digital Transformation

A premium casual dining chain of 68 venues in Canada and the US, Earls was one of the early movers during the COVID-19 pandemic to adopt the full scope of Ready products.


DINING AND ENTERTAINMENT VENUE

Big Al’s & Ready Successfully Handle Labor Shortage While Improving the Guest Service

Big Al’s Sports Bars are large venues, difficult to cover for floorstaff. Ready order to table freed up their servers to run meals direct to guests, in the bar or the bowling alley.

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CASUAL

Tomatina Improves Key Metrics Across the Board as They Re-engineer Entire Service Flow with Ready

A casual dining chain serving fresh Italian fare in the SF Bay Area with plans for rapid expansion. Using Ready they’ve re-engineered their entire service flow to utilize digital menu, order and pay at table experiences.


FAST CASUAL

The Counter Custom Burger’s Guests Are Enjoying Efficiency of Being In Control of Their Dining Experience with Ready

A casual dining chain in the US offering custom-topped gourmet burgers. With Ready’s pay at table solution, The Counter was able to open up a lunch service for the first time.

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