Are you feeling the heat as a restaurant owner? There are a lot of things to love about being operating a restaurant so how can you spend more time on those things and less on the challenges that give you a constant headache?
When a simple thing goes wrong with your POS, it can set in motion a chain reaction of anger, blame, and dissatisfaction. And that’s just your Front of House team – nevermind your customers.
Let’s talk about Point of Sale (POS) software systems. It’s not the most exciting subject in the world, but if you’re a restaurateur, you know the importance of running a tight ship. It’s hard work even when things are going great, so any system you buy needs to soothe the burden of busy day-to-day operations.
Even with the rapid evolution of how we pay for everyday things, many restaurants still rely upon an antiquated system for billing customers that can be an enormous waste of time for everyone involved.
When you own a restaurant, preparing outstanding meals, attending to customers and delivering the best customer service is usually top of mind. These are all important things to focus on but often times what is also just as critical to success is constantly evaluating staff. Part of that is taking into account how well your business's technology is suited for the latest in technological development.
Over the past several years, the luxury experience has changed considerably. Instead of focusing on buying "things," the millennial audience, in particular, has shifted to using the bulk of their purchasing power on experiences. They want to live big, live well, and enjoy the experiences that are offered to them--including the way they eat their meals.
In today's mobile world, guests are still waiting to pay after they have been at the restaurants for 30-90 minutes. That system is broken. Imagine you arrive at your destination in an Uber car and wait 5-10 more minutes to pay. That would cost Uber money and cost people time and negatively affect the experience.
Eating has always been a